- How do I place an order?
To place an order, browse our website, select the products you want, click “Add to Cart” and follow the prompts to complete the checkout process. You can choose to register an account or check out as a guest. - Can I modify or cancel my order?
Orders can be modified or canceled before they are processed. Please contact our customer service team as soon as possible to request changes. If the order has been shipped, it cannot be modified or cancelled. - How do I track my order?
Once your order is shipped, you will receive an email with a tracking number and link. You can use this information to track your package on our shipping partner’s website. - What payment methods do you offer?
We accept a variety of payment methods, including but not limited to:
Credit cards (Visa, MasterCard, American Express, Discover)
Debit cards
Other electronic payment methods
- What is your shipping policy?
We provide standard shipping services to all customers, which usually arrive within 5-7 business days. Shipping time for international orders may vary. Please refer to our Shipping Policy page for specific details. - What is your return and exchange policy?
We accept returns and exchanges within 7 days of receiving the merchandise. Items must be in unused condition with all tags and packaging attached. Please review our Return and Exchange Policy page for more detailed information. - What happens if your order is damaged or incorrect?
If you receive a damaged or incorrect item, please contact our Customer Service team within 5 days of delivery. Please include your order number and any photos so that we can investigate and resolve the issue. - What is your privacy policy?
We value the privacy of our customers and your personal information will only be used to process orders and provide excellent customer service. Please review our Privacy Policy page for more information. - How do I contact Customer Service?
You can contact Customer Service via the following methods:
Email: aasiabholat@nualionline.com
Phone: (747) 374-3282
Our Customer Service team will respond to your inquiry as soon as possible.